New Server Cluster goes live!

Over the last few weeks we have been busy installing new hardware and software in our new data centre in Manchester. We hope to have all our customer web sites moved onto the new servers by the middle of September.

We’ve done extensive testing, and the Phosys system is now capable of distributing the sites over different servers.

During the move, your web site will be available on at least two servers so that you and your customers will not notice any downtime. PC users will have to download the latest version of the software (2.10.5) from www.phosys.com, which will automatically point you the correct server in the new cluster. Web application users should notice no change, as logging into any of our servers will automatically log you in correctly.

We apologise for any inconvienience during the move, but the majority of our customers should not notice any change.

Iain

August 15, 2008 | | Tags: | No Comments »

New Checkout Features

We’ve just finished work on a number of new features for the Phosys Checkout system with more going live tomorrow.

The Checkout will automatically be displayed in the language associated with the users browser. What this means is that if a visitor from the Netherlands (Dutch is our first translated language) visits your site, the Checkout will be automatically translated for them. The currency displayed will still be the currency associated with your shop, and all transactions will be in your currency.

Because other countries don’t require all the address information like the British address system (e.g Title and County), the new basket will only capture information relevant to the country that the shopper is from:

Translation

We’re also planning to go live tommorrow with two new Internet Payment Providers – ePay (for our Danish and Scandinavian customers) and Barclays ePDQ.

March 19, 2008 | | Tags: | No Comments »

Video Feeds

It is now possible to stream video using Phosys! We’ve incorporated a flash viewer that can play a variety of different formats including mp3, mp4, flv, rtmp, swf, rbs, 3gp and m4v. Read the rest of this entry »

December 4, 2007 | | No Comments »

Popup Basket

Rather than having just a basket page on your web site, it’s now possible just to have a “popup” basket if you prefer!Quick Basket Read the rest of this entry »

November 27, 2007 | | No Comments »

Coping with Spam!

We’ve had a few reports of order emails going astray, and when we’ve checked it the photographer usually finds it in their junk email folder or bulk bin.

We’ve added a couple of new setup codes, so that the order email you get always comes from an email address that you can specify – this allows you to add it into your whitelist on your spam killing software. You can now also specify an alternate address that the system uses to send the order confirmation to your customers.

If you’d prefer your order emails to come from a fixed address rather than from your individual customers, give us a call and we’ll make the change to your account. The only downside is that you’ll no longer be able to reply to the order email to send it back to your customer, but you’ll notice there is a new email link within the order mail, so you can just click that to send an email to your customer.

October 15, 2007 | | No Comments »
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